Presentation of a Telecom consumer Handbook at the NCC World Consumer Rights Day
The Nigeria Communications Commission says it is working with other consumer products regulatory Agencies to tackle the importation of fake and bio hazardous phones and accessories into the country.
The Executive Vice chairman of the Commission, Professor Garba Danbatta stated this at the World Consumer Rights Day Press Conference and presentation of Telecom Consumer Handbook in Abuja.
Professor Danbatta said the collaboration with other products regulatory agencies was also to ensure the protection of the environment in consonance with the theme of the Consumer Rights Day which is “Tackling Plastic Pollution”
Professor Danbatta pointed out that the Commission had designed an array of consumer protection measures such as the “Do not Disturb” “Data Rollover” “112 safety number” and value added services which had reduced unsolicited calls and messages by 96 percent in three years.
The Chairman of the Industry Consumer Advisory Forum, ICAF, Mr Ighoovie Majemite said the rights of the consumer was key to the development of the Industry therefore the Forum was poised to sensitize the consumer on their rights while adhering to safety and security protocols.
The NCC World Consumer Rights Day which was Virtual featured the presentation of a Telecom consumer Handbook containing codes on consumer rights, obligations, practices, cyber security and safety tips amongst others.